HamNexa Privacy Policy
HamNexa is an amateur-radio examination study application published by Wholly Outdoor. This Privacy Policy explains how HamNexa handles information when you use the app. It applies to the HamNexa mobile application and is separate from the general privacy policy for the Wholly Outdoor website.
Questions about this policy or HamNexa may be sent to support@whollyoutdoor.com.
1. Summary
HamNexa is designed to work primarily on your device. It does not require a HamNexa account. The current build contains no third-party advertising SDK and no behavioural advertising or cross-app tracking SDK.
Study progress, profile names, bookmarks, personal notes, lesson completion, mock-exam results, study-plan information, reminder settings, accessibility/theme preferences, and similar study data are stored locally on the device unless you deliberately export a backup.
Some features necessarily use third-party or external services, including Google Play or Apple for purchases, RevenueCat for purchase entitlement verification, Wholly Outdoor for optional signed content checks and buyer-guide pages, and your chosen email provider if you decide to send a support or problem report.
2. Information stored locally on your device
HamNexa may store the following information locally:
- Local learner profile names
- Selected license class
- Question history and study progress
- Correct/incorrect answer history and review scheduling data
- Lesson completion
- Bookmarks
- Personal study notes
- Mock-exam results
- Study-plan and exam-date settings
- Reminder settings and recent local study timestamps used for Smart reminder timing
- Theme and accessibility preferences
- Audio preferences and other app settings
HamNexa does not require you to create an online HamNexa account to use these features.
Local study information is not uploaded to Wholly Outdoor as part of ordinary studying, lessons, quizzes, mocks, reminders, or widgets.
3. Encrypted backup and transfer
Premium users may choose to export an encrypted .hamnexa backup. Encryption and file creation occur on the device using the passphrase chosen by the user. The backup is shared only to the destination selected by the user through the device sharing interface.
Wholly Outdoor does not automatically receive exported HamNexa backup files. The user is responsible for protecting the backup file and passphrase.
4. Purchases and Premium access
HamNexa offers a one-time lifetime Premium purchase. Store purchases are processed by the applicable app store, such as Google Play or Apple, and purchase entitlement verification is handled using RevenueCat.
Depending on the platform and provider, purchase processing may involve information such as:
- Product and purchase identifiers
- Transaction or purchase-token information
- Purchase history needed to verify Premium access
- An anonymous RevenueCat App User ID or similar service identifier
- Store, app, device, and technical information used by the purchase provider
HamNexa and Wholly Outdoor do not receive the user’s full payment-card number from Google Play, Apple, or RevenueCat.
RevenueCat may generate an anonymous App User ID when HamNexa is configured without a custom user account identifier. Purchase and entitlement information is handled according to the applicable provider’s privacy practices.
5. Optional signed content checks
HamNexa includes its official study content and all 120 lesson recordings in the app. Playing a lesson recording does not require downloading audio from Wholly Outdoor.
HamNexa may contact a Wholly Outdoor HTTPS endpoint to check for optional signed content corrections and current Wholly Outdoor buyer-guide destinations. These requests do not include local profile names, study notes, bookmarks, mock results, planner data, or question-by-question study history.
Like normal web requests, the server or hosting provider may receive technical information such as IP address, request time, requested file path, and ordinary network/server log information.
6. Lesson audio
All 120 Technician, General, and Amateur Extra lesson recordings are bundled with HamNexa. Lesson playback does not send the lesson being played, listening position, or study progress to Wholly Outdoor.
7. Notifications
If the user enables study reminders, HamNexa schedules reminder notifications locally on the device. The app uses local study information to make reminders more relevant. By default, Smart timing begins with an after-work weekday time and a late-morning weekend time and may use recent local study timestamps to move reminders toward when the learner usually studies. This timing calculation remains on the device.
HamNexa does not upload a learner’s study history or reminder timing to Wholly Outdoor in order to schedule these reminders and does not use notifications for third-party advertising. HamNexa may suppress an ordinary reminder for a day when the learner has already studied and may replace an ordinary reminder with a relevant exam-date reminder.
Users can choose Smart or fixed reminder timing, run a local test notification, disable reminders in HamNexa, or change notification permission in the device’s settings.
8. Home-screen widgets
Optional widgets may display readiness or review information using local app data and platform widget storage. HamNexa does not send widget study data to Wholly Outdoor merely because a widget is enabled.
9. Reporting a mistake, content issue, or bug
HamNexa provides a Report a problem feature for questions, lessons, and general app issues.
The report form is designed so the user does not have to write a long technical explanation. The user chooses a category and may add an optional short note. HamNexa then prepares an email in the user’s email app. Depending on where the report was opened, the prepared email may include:
- Report category
- Question or lesson ID
- License class
- The answer selected by the learner and the answer shown as correct, for relevant question reports
- App version/build information
- Device platform and operating-system version
- The optional note entered by the user
Nothing is sent automatically. The user can review, edit, or delete the prepared information, and no report is transmitted until the user chooses to send the email through their email provider.
If the user sends the report, Wholly Outdoor receives the sender’s email address and the information contained in the email. Wholly Outdoor uses support/problem reports to investigate reported mistakes, respond where appropriate, improve HamNexa, maintain support records, and protect the service from abuse. Support emails may be retained for as long as reasonably necessary for those purposes or as required by law. Users may contact support@whollyoutdoor.com to request deletion of support correspondence that Wholly Outdoor controls, subject to legal or legitimate recordkeeping requirements.
The user’s email provider processes the message according to that provider’s own privacy policy.
10. External links and Wholly Outdoor buyer guides
HamNexa may open external pages in the system browser, including FCC or amateur-radio resources, Wholly Outdoor buyer guides, and exam-session resources.
Once the user leaves HamNexa, the destination website processes the visit under its own privacy practices.
Wholly Outdoor buyer-guide URLs include simple source parameters such as src=hamnexa and a from value identifying the HamNexa screen that opened the guide. These parameters help Wholly Outdoor understand which in-app placement sent the visit; they do not include the user’s profile name, study history, notes, exam answers, or a HamNexa account identifier.
Some Wholly Outdoor buyer-guide pages contain clearly disclosed affiliate links. Wholly Outdoor may earn a commission from qualifying purchases at no additional cost to the user. HamNexa itself does not contain direct retailer affiliate links.
11. Advertising, analytics, and cross-app tracking
HamNexa Premium is ad-free. The free version may include advertising in a release or future version.
If advertising or a new analytics/tracking provider is introduced for the free version, this policy and the applicable app-store privacy disclosures will be updated before or when the changed data practice is introduced. Premium is intended to remain ad-free.
12. Children
HamNexa is an amateur-radio examination-preparation tool intended for a general audience and is not directed specifically to children under 13. A parent or guardian should supervise use and purchases where required by applicable law or platform rules.
13. Security
HamNexa uses platform storage for local app data. Optional exported backups are encrypted using a passphrase selected by the user. Optional remote content manifests are authenticated using digital signatures before accepted content is used.
Data sent to Google Play, Apple, RevenueCat, Wholly Outdoor HTTPS endpoints, or an email provider is protected according to the transport and security practices of those services.
No system can guarantee absolute security. Users should protect their devices, store accounts, email accounts, and backup passphrases.
14. Data retention and deletion
HamNexa-controlled local study data remains on the device until it is reset or deleted within HamNexa, the relevant local profile is deleted, or the app’s local data is removed/uninstalled, subject to operating-system backup and restore behavior.
Wholly Outdoor does not maintain a server-side copy of ordinary HamNexa study progress.
Purchase and entitlement records are retained by Google Play, Apple, RevenueCat, or other applicable purchase providers according to their own requirements and privacy policies.
Problem-report/support emails received by Wholly Outdoor may be retained as described in Section 9.
Ordinary Wholly Outdoor server logs associated with optional content checks or website visits may be retained for security, troubleshooting, fraud prevention, and website operations according to Wholly Outdoor’s hosting and website practices.
15. User choices and privacy requests
Depending on the feature, users can:
- Reset progress for a license class
- Delete local profiles
- Delete bookmarks and personal notes
- Disable study reminders
- Decline to open external links
- Choose whether to export an encrypted backup
- Choose whether to prepare or send a problem report
- Edit or remove information from a prepared problem-report email before sending
- Delete the app or its local data from the device
Depending on where a user lives, applicable privacy law may provide additional rights relating to personal information Wholly Outdoor controls. Requests can be sent to support@whollyoutdoor.com. Wholly Outdoor may need enough information to identify the relevant support correspondence or request, but should not be sent passwords, payment-card information, or unnecessary sensitive information.
Records controlled by Google, Apple, RevenueCat, an email provider, or another third party may need to be managed directly with that provider.
16. Third-party services
HamNexa may rely on services provided by third parties. Their handling of information is governed by their own policies, including, where applicable:
17. Contact
Publisher: Wholly Outdoor
App: HamNexa
Support and privacy contact: support@whollyoutdoor.com
HamNexa Privacy Policy: https://www.whollyoutdoor.com/hamnexa/privacy-policy/
18. Changes to this policy
Wholly Outdoor may update this Privacy Policy when HamNexa’s features, providers, legal requirements, or data practices change. The current version will be published at the URL above and the “Last updated” date will be revised.
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